Once an order is placed, our POD system instantly begins the production process. Using high-quality materials, we print the requested art, frame it if necessary, and ship it directly to the customer, ensuring a quick turnaround without stock overheads.

No, there's no minimum order quantity. We pride ourselves on our flexibility, catering to both large and small orders alike.

We utilize high-quality printing methods and materials, ensuring that every piece of art meets our stringent quality standards. Moreover, our art pieces are curated from a vast pool of talented artists, ensuring exceptional aesthetic value.

Absolutely! We work closely with our B2B partners to curate a unique selection tailored to their target audience, ensuring that no two product assortments are the same.

We have a robust logistics network in place, ensuring timely and safe delivery of orders. Furthermore, we provide tracking details and dedicated support to handle any shipping queries or issues.

We highlight artists and their works to our vast B2B network, tailoring presentations based on specific partner preferences and market trends.

You will discuss and agree upon your royalty rate with your Artist Relation Manager

B2B royalties will be sent to you on an ongoing basis, as our B2B agreements have various payment terms. Regarding B2C, you will have access to our Vendor Dashboard, where you can monitor sales in real-time, from which you will also need to invoice us.

Yes, artists have flexibility in setting their pricing, and our team is available to advise on market trends and optimal pricing strategies.

Our sales team offers data-driven insights, promotional strategies, and regular feedback to help artists maximize their sales potential.

Damaged returned goods from B2B partners are resold in the physical outlet and online. Royalties are settled based on the initial sale.

Once an order is received, we print and ship the requested artwork directly to the customer, minimizing delays and stock costs.

We use high-quality paper and inks to ensure the best possible representation of the artwork. You can choose between high-end 230g Enhanced Matt our our exclusive 265g Fine Art Freja

Our efficient POD system ensures that orders are usually processed and shipped within [specific timeframe, e.g., "24-48 hours"].

No, artists can offer an unlimited number of designs through our POD system.

Yes, we offer a variety of product types and sizes to cater to the diverse needs of our artists and customers.

The cost for stickers on tubes is included in the startup fee. There are no additional charges for this service.

Yes, the minimum order for tubes is 24 pieces.

The thank-you cards are now included in the startup fee.

Webshop orders are dispatched as far as possible within 24 hours.

During peak times and holidays, such as Black Friday, deviations from the usual shipping conditions are expected. This might include longer delivery times.

If there’s an unsuccessful delivery, or if an order isn't collected from the parcel shop, the customer will be invoiced for return shipping to Poster & Frame and any redelivery costs.

Poster & Frame typically manages communication with the freight supplier. However, customers can contact the freight supplier directly if necessary.

The customer should provide Poster & Frame with relevant details so that compensation can be sought from the freight supplier. Poster & Frame will cover the cost of redelivery in fully reported cases. This includes providing package numbers, a description of the damaged goods, related documentation, and photos of the package and damages.

Yes, any inquiries must be made within 5 working days from receipt of the package.

All returns should be sent directly to Poster & Frame. They will review these shipments and liaise with the customer for further actions.

Once a return shipment query is raised, the customer has 3 working days to make a decision about the next steps.

Yes, all files must include a FOGRA39 profile, be free of bleed and cut marks, and be named appropriately. Only PDF files are accepted, and they should be uploaded via the provided FTP access.